Job Relations is an excellent place to start. If you are new to TWI or have not yet embarked upon a cultural shift in your organization towards continuous improvement, you will encounter many issues around people’s perception of upcoming changes. Job Relations training teaches supervisors how to handle problems, how to prevent them from occurring, and, most importantly, it aids in developing a logical, common sense approach to handling issues with a people-centric view. The core elements of the program are extremely conducive to teaching the basics of consensus building and individual problem solving. This program lays the groundwork upon which you can build the next step of stability into your processes.
Job Relations teaches the foundations of positive employee relations. Developing and maintaining these good relationships prevents problems from arising and is paramount to earn loyalty and cooperation from others.
When problems do arise, Job Relations teaches a proven method of getting the facts, weighing options, deciding, taking action, and checking results.
Benefits experienced from practicing Job Relations include increased productivity, improved attendance, better morale, and higher employee retention rates.